Frequently Asked Questions

Operum is a multi-agent, multi-platform desktop application that orchestrates 6 specialized AI agents to automate development, marketing, and community workflows. Available on macOS, Windows, and Linux, with mobile control coming soon.

Operum currently runs on your Claude Code Max subscription ($100+). You bring your own AI engine — Operum orchestrates the team. More engines (Codex, Copilot, Cursor) are coming soon.

Agents run locally on your machine. When processing tasks, code context is sent to Claude's API for AI processing, subject to Anthropic's privacy policy. Operum itself does not store your code on our servers.

macOS (Apple Silicon and Intel), Windows 10+, and Linux (Debian/Ubuntu, Fedora/RHEL, Arch via debtap).

No. GitHub integration is optional. You can use Operum for content, marketing, and community workflows without a repository. For code-related tasks, GitHub is recommended.

Yes. Click Start on the Agents page to activate each agent. This gives you full control over which agents are active and when.

Agents work within defined boundaries. Nothing ships without your approval unless you enable Auto-Approve. For sensitive operations, agents always ask for confirmation.

Yes. Choose the AI model and conversational style for each agent. Add custom instructions for project-specific behavior.

Yes. Start and stop individual agents as needed. All plans include access to all 6 agents.

Yes. New users get a 14-day free trial with access to all 6 agents and 1 project. No credit card required.

Two things: an Operum subscription (starting at $49/mo) and a Claude Code Max subscription ($100+). Operum orchestrates; Claude Code powers the AI. More engine options are coming soon.

Yes. All subscriptions are month-to-month. Cancel anytime from your account settings.

The app launches offline, but agents need internet access for AI processing.

All project data stays on your machine in your team's working directory. Operum doesn't store your code or project data on our servers.

Automatic updates with in-app notifications. Updates are cryptographically signed.

If your card fails after Stripe's automatic retries — or if you cancel — your account is suspended and a 30 calendar-day grace period starts. You can still log in, browse, and export, but you can't run agents or make changes. We send reminder emails on day 0, 7, 21, 28, and 29, each naming the exact deletion date. On day 30, project data is removed from active systems. See the Privacy Policy for the full timeline.

Yes — restart your subscription at any time during the 30 calendar-day grace period and everything comes back exactly as you left it. After day 30, the data is removed from active systems and we cannot restore it on request. We keep an internal archival copy for a short window strictly for bug-recovery purposes (more on that below), but it is not a customer-service restore path. The grace period is the only way to get your projects back.

Canceling your subscription gives you a 30 calendar-day grace period during which you can change your mind and restore everything. Deleting your account is immediate — when you click delete my account, your data is hard-deleted right away with no grace period and no internal buffer. Cancel if you might come back; delete only if you're certain.

You can delete a team at any time from Settings → Trash, regardless of subscription status. The team is hidden from your team list and its data is preserved for 7 calendar days so you can change your mind. Within that window you can either Restore the team (it comes back exactly as it was) or Delete Permanently (it's removed from your account immediately). Any team still in Trash on day 7 is removed automatically.

Open Settings in the Operum app and scroll to the Billing section. You'll see an Upgrade to … button for each higher tier (Standard $49/mo, Premium $99/mo, Team $149/mo). Click the tier you want — Operum opens Stripe checkout in your browser. Once you confirm payment, your new tier is active immediately and the included teams, devices, and credits update right away.

Open Settings in the Operum app and scroll to the Billing section. Click the Downgrade to … button for the lower tier you want. A pre-flight modal opens showing your current teams. If the new tier holds fewer teams than you have today, pick which teams to keep — the rest are archived and enter a 30 calendar-day recovery window (upgrading back during that window restores them). Confirm to apply the downgrade. We recommend the in-app flow over the Stripe billing portal — a portal-side downgrade auto-archives excess teams using most recently updated kept, oldest archived, so you get less control over which teams stay.

If you downgrade in the Operum app, you choose which teams to keep. If you downgrade through the Stripe billing portal, we automatically archive the excess teams using most recently updated kept, oldest archived as the rule, with a 24-hour guardrail before archival takes effect (so a portal downgrade made by mistake can be reversed). Archived teams enter a 30 calendar-day recovery window — upgrading back during that window restores them.

Your code and project files live on your own machine — they're not affected by suspension or deletion. What gets removed at day 30 is cloud-stored data: chat history, agent configurations, schedules, and integration settings. During the read-only grace period you can log into Operum, open each team, and copy out anything you want to keep before the window ends.

After day 30, your project data is removed from our active systems and is no longer accessible to you or to Operum's regular operations. We retain an encrypted archival copy for up to 7 additional calendar days (through day 37) strictly for internal incident-recovery purposes — for example, restoring data affected by a verified system error. This copy is automatically purged on day 37. Recovery during the 7-day window is not available on user request. Please use the 30 calendar-day grace period if you want your projects back.